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Practice Survey Reporting

Survey Results

 

Patient Survey 2015

 

Which of the following do you use to find out information about the practice?

38%
40%
23%
24%
8%

 

I have enough information about the services on offer

67%
28%
4%
1%


 

Did you know that we have our own website (www.linthorpesurgery.com)?

86%
13%


 

Did you know that you can order your repeat prescriptions on line?

80%
20%


 

Overall, how satisfied are you with the repeat prescription service?

82%
6%
11%


 

Overall, how satisfied are you with the appointment system?

62%
36%
0%
2%


 

Q8 How satisfied are you with the care you receive from the doctor?

97%
0%
0%
3%


 

Q8 How satisfied are you with the care you receive from the nurse?

87%
0%
5%
8%


 

Q8 How satisfied are you with the care you receive from the reception staff?

88%
4%
0%
8%


 

How invloved do you feel in the decisions made about your care?

76%
6%
5%
13%


 

In the past 6 months how easy have you found getting through on the phone?

44%
39%
3%
14%


 

In the past 6 months how easy have you found speaking to a doctor on the phone?

45%
16%
20%
19%


 

In the past 6 months how easy have you found speaking to a nurse on the phone?

23%
6%
53%
18%


 

In the past 6 months how easy have you found obtaining test results by phone?

40%
8%
33%
19%


 

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

44%
30%
8%
2%
0%
2%
14%


 

Thinking about your response to the last question, what is the main reason why you feel this way?

 

 

We have a patient participation group at the surgery, please list any suggestions you have for our future discussions

 



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