Practice opening hours
Due the merge of Linthorpe Surgery and Oakfield Medical Practice there will be a change to the sites opening hours from the 1st April, for more information follow the link below.
Prior to the merge we saw a large increase in the amount of prescription requests we were receiving into the surgery, this has had an impact on the turnaround for prescriptions. We are currently asking patients to put prescription requests in 72 hours, 3 working days, prior to needing their medication. This is a temporary setback and we are currently employing and training new staff to help alleviate this problem so please bear with us.
As a consequence our reception staff are receiving a large number of calls asking if their prescription has been done. We would ask all patients, if you have a nominated pharmacy and your prescription is sent electronically, then please contact your pharmacy to enquire if your medication is ready, remembering that we currently need 3 working days to process your request.
Thank you for your understanding and patience.