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We have been registered with the CQC since January 2013 and have been inspected on June 23rd 2015.  You can view our report

here: CQC Report June 2015

 

Home Visits

If you feel that you have a serious medical condition and one that prevents you from attending the surgery then a home visit by one of the Doctors may be possible.  A request for a visit should preferably be made before 11am so that the Doctors can plan their workload accordingly and aim to do the visit between 12 noon and 3pm. 

 

The Receptionists will need to take the following details from you: 

1)  Patients name, date of birth, address of visit and telephone contact number (please check with the Receptionist that these details have been taken correctly)

2)  Details of your illness

Please try to be as specific as possible with this information.  It may be helpful if you are able to tell us if the request is an emergency, urgent or routine. The Doctors may need to speak to you first for further details about your visit request. 

 

Although each visit request will be judged on its own merit, the Practice will usually apply the following locally recommended guidelines:

a)  A GP visit is recommended:

  • If the patient is terminally ill.
  • A truly bed bound patient for whom travel to the surgery would cause a significant deterioration in their medical condition or unacceptable discomfort.

 

b)  A GP visit may be useful if, after the initial assessment over the phone, a seriously ill patient may be helped by a GP’s attendance at home to prepare them for travel to hospital if they are likely to arrive before the ambulance.  Examples of such situations are heart attacks, severe shortness of breath, severe bleeding. 

It must be understood that if a GP is in the middle of a surgery and then informed that one of their patients is suffering from a possible acute medical emergency such as the above, then the safest approach is to avoid any delays and arrange an emergency ambulance for a direct hospital admission rather than the GP visiting.

 

c)  There are many cases where a home visit is not usually necessary but a face to face consultation would still be appropriate.  The following matters are important considerations in deciding where and when to undertake the assessment:

  • Is the patient fit to travel by car?

  • Is an acute admission to hospital by ambulance indicated?

  • If there is no access to a car, can transport be arranged via friends, relatives or by taxi/public transport?

  • Can the patient be seen sooner at the surgery rather than by way of a home visit (which may have to wait until surgery finishes ?)

  • The GP can see several patients in the time it takes to undertake a single home visit.

  • The facilities for examination and assessment are better at the surgery, hence would the assessment be better undertaken at the surgery?

   

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